1. Introduction
Welcome to Fresh Fruits Vegetables (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website located at freshfruitsvegetables.net and our online grocery delivery services operated from New York, NY.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
2. Definitions
- “Service” refers to the website and online grocery ordering platform.
- “Products” refers to all items available for purchase through our Service.
- “Order” refers to a request to purchase Products through our Service.
- “Delivery Area” refers to the geographic locations where we deliver, primarily within New York City metropolitan area.
3. Eligibility
To use our Service, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete registration information
- Reside within our Delivery Area
4. Account Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your password and for all activities under your account. You agree to notify us immediately of any unauthorized access.
5. Orders and Pricing
5.1 Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
5.2 Pricing: All prices are in US Dollars and include applicable New York State and City sales tax unless otherwise stated. Prices are subject to change without notice. We strive for accuracy but reserve the right to correct any pricing errors.
5.3 Payment: We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is due at the time of order placement.
6. Delivery
6.1 Delivery Areas: We currently deliver to addresses within New York City (all five boroughs) and select areas in New Jersey and Connecticut.
6.2 Delivery Times: Delivery windows are estimates and not guaranteed. We are not liable for delays due to circumstances beyond our control including weather, traffic, or other unforeseen events.
6.3 Delivery Requirements: Someone must be present to receive perishable items. If no one is available, we may leave non-perishable items at the delivery location at your risk.
7. Product Quality and Freshness
We are committed to providing fresh, high-quality products. All perishable items are handled according to New York State Department of Agriculture food safety guidelines. If you receive a product that does not meet quality standards, please contact us within 24 hours of delivery.
8. Returns and Refunds
Please refer to our Refund Policy for detailed information about returns, refunds, and exchanges.
9. Intellectual Property
The Service and its original content, features, and functionality are owned by Fresh Fruits Vegetables and are protected by international copyright, trademark, and other intellectual property laws.
10. Limitation of Liability
To the maximum extent permitted by New York State law, Fresh Fruits Vegetables shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service or any products purchased through the Service.
11. Indemnification
You agree to indemnify and hold harmless Fresh Fruits Vegetables, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in New York County, New York.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
14. Contact Information
For questions about these Terms, please contact us at:
Fresh Fruits Vegetables
5216 8th ave
Brooklyn, NY 11220
Email: legal@freshfruitsvegetables.net
Phone: +1 (929) 798-6656
Last Updated: January 2026