Shipping & Delivery Information
Get your fresh groceries delivered right to your door. Here’s everything you need to know about our delivery service.
Delivery Areas
New York City
We deliver to all five boroughs:
- Manhattan: All neighborhoods
- Brooklyn: All neighborhoods
- Queens: All neighborhoods
- The Bronx: All neighborhoods
- Staten Island: All neighborhoods
New Jersey
Select areas including: Jersey City, Hoboken, Newark, Weehawken, Union City, West New York, Bayonne, and surrounding communities.
Connecticut
Select areas in Fairfield County including: Stamford, Greenwich, Norwalk, and Darien.
Not sure if we deliver to your area? Enter your zip code at checkout to confirm availability.
Delivery Fees
| Order Total | Delivery Fee |
|---|---|
| $25.00 and above | FREE |
Minimum Order: $25.00
Tip for your driver: Tips are optional but always appreciated. You can add a tip during checkout.
Delivery Schedule
Operating Hours
| Day | Delivery Hours |
|---|---|
| Monday – Friday | 8:00 AM – 9:00 PM |
| Saturday | 8:00 AM – 8:00 PM |
| Sunday | 9:00 AM – 6:00 PM |
Delivery Windows
Choose from convenient 2-hour delivery windows during checkout:
- 8:00 AM – 10:00 AM
- 10:00 AM – 12:00 PM
- 12:00 PM – 2:00 PM
- 2:00 PM – 4:00 PM
- 4:00 PM – 6:00 PM
- 6:00 PM – 8:00 PM
- 7:00 PM – 9:00 PM (Mon-Fri only)
Same-Day Delivery
Need your groceries today? Same-day delivery is available for orders placed before 2:00 PM. Available delivery windows will be shown at checkout based on current availability.
Next-Day & Scheduled Delivery
You can also schedule your delivery up to 7 days in advance. Perfect for planning your weekly grocery needs!
How Delivery Works
Step 1: Place Your Order
Browse our selection, add items to your cart, and complete checkout. Select your preferred delivery window.
Step 2: Order Confirmation
You’ll receive an email and text confirmation with your order details and estimated delivery time.
Step 3: Order Preparation
Our team carefully selects and packs your items, ensuring freshness and quality.
Step 4: Out for Delivery
When your order is on its way, you’ll receive a notification with real-time tracking so you can see exactly when your delivery will arrive.
Step 5: Delivery
Our friendly driver will deliver your groceries to your door. For perishable items, we recommend being available to receive your order.
Delivery Instructions
You can add special delivery instructions during checkout, such as:
- Apartment/unit number and buzzer code
- Gate codes for gated communities
- Preferred drop-off location (front door, side entrance, etc.)
- Special instructions for finding your address
- “Leave at door” preferences for contactless delivery
Contactless Delivery
We offer contactless delivery for your safety. Select “Leave at door” during checkout, and your driver will place your order at your doorstep, ring the bell, and step back.
Note: We recommend contactless delivery only for non-perishable items or when you’re home to retrieve your order promptly.
Temperature-Controlled Delivery
We take food safety seriously. Our delivery process ensures your items stay fresh:
- Insulated Bags: All perishable items are packed in insulated bags
- Cold Packs: Frozen and refrigerated items include ice packs
- Separated Packaging: Raw meats are packaged separately to prevent cross-contamination
- Quick Delivery: Orders are delivered within 2 hours of leaving our facility
Holidays & Weather
Holiday Schedule
We operate with modified hours on major holidays. Check our website or social media for holiday schedules around:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Severe Weather
In cases of severe weather (snowstorms, hurricanes, etc.), we may temporarily suspend deliveries for driver safety. If your delivery is affected, we’ll contact you to reschedule at no additional charge.
Questions?
Have questions about delivery? We’re here to help!
- Phone: +1 (929) 798-6656
- Email: support@freshfruitsvegetables.net
- Hours: Monday – Saturday, 8:00 AM – 9:00 PM EST